Last Updated: January 05, 2025
1. Introduction
This Privacy Policy explains how Neesites (“we”, “us”, “our”) collects, uses, and protects your information when you use our Xeofi.com service (“Service”).
2. Important Notice About Client Data
Xeofi.com is a service provider platform. We do not collect or process end-client data – this data is collected and managed by our users (Internet Service Providers) through their use of our system. Our users are responsible for their own privacy policies and data collection practices regarding their clients.
3. Data We Collect
3.1 Account Information
– Company name and registration details
– Contact person’s name and email address
– Billing information
– Service configuration preferences
3.2 Technical Information
– IP addresses
– Server Resource Limits
4. How We Use Your Data
We use your data to:
– Provide and maintain our service
– Process payments
– Send service notifications
– Provide technical support
– Improve our services
– Send service updates
– Send marketing communications (with consent)
5. Data Storage and Security
5.1 Data Storage
– Our services are hosted on Contabo’s infrastructure
– Physical and technical security is provided by our hosting provider
– We implement additional application-level security measures
5.2 Security Measures
– Encryption of data in transit and at rest
– Regular security updates
– Access control and authentication
– Regular backups
5.3 Hosting Options
– Self-hosted: You maintain full control of your data
– Partial hosting: We only store company information
– Full hosting: Data is stored on our selected hosting providers
6. Data Retention
– Account data: Retained while account is active
– Financial records: 7 years (as required by law)
– Marketing data: 2 years
– Technical logs: 90 days
7. Your Rights
You have the right to:
– Access your data
– Correct inaccurate data
– Request data deletion
– Restrict processing
– Object to processing
– Data portability
– Withdraw marketing consent
8. Marketing Communications
– We only send marketing with consent
– Opt-out available in all marketing emails
– Service-related communications not affected
9. Changes to Privacy Policy
We may update this policy and will notify you of any changes via:
– Email notification
– Service announcement
– Website notice
10. Contact Us
For privacy-related inquiries:
Email: [email protected]
