Customer Service & Ticketing

Streamline your customer support operations

Elevate your customer support experience with an all-in-one platform that reduces response times, automates routine tasks, and delivers exceptional service quality.

Ticketing System
Communication History
Customer Portal

Integrated ticketing system with automated routing

Automatically assign tickets to the right teams

Smart
Based on priority, skills, status and workload.
Alerts
Deliver customized notifications to client and assigned team on ticket updates
Improve your CSAT Score with reduced ticket resolution time
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Get Started

Customer communication history tracking and escalation management

Keep a complete record of all customer interactions

Escalation
Automatically escalate unresolved issues to prevent tickets from falling through the cracks
A customer ticket is a record of a customer's issue, including the problem, priority, and status.
Get Started
Get Started

Empower customers to find answers quickly

through a knowledge base, FAQs

Self-Service
Easy to use portal tools on the go billing history, service status and CPE management
Support
Reduce support ticket volume and improve satisfaction
Provide convenient, 24/7 access to information and support
Get Started
Get Started
LIMITED TIME OFFER

PPP0E and HOTSPOT in 1 bundle

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